Established in 2001, we are a family run business.
Prodek are committed to offering an unbeatable service specializing in flat roofing and waterproofing. We know our success depends on our Customer’s satisfaction and we work to ensure we go the extra mile to achieve just that. We are a Friendly, family run business which has been open since 2001. We specialise in single ply flat roofing for both commercial and domestic markets. We offer a first class service, built upon reputation and reliability.
Quality and peace of mind is guaranteed with Prodek, we are past winners of the Environmental and Countrywide Business Award for Environmental Awareness. Current achievements for Prodek include accreditation to Buy with Confidence which is approved by trading standards, National Federation Roofing Contractors NFRC accredited. All of which affirm our commitment to our Client’s satisfaction and ensure our procedures are compliant with the industry environmental regulations.
Policies
Prodek aim to provide services that conform fully with our clients requirements on time and within budget. We have a strong commitment to quality from all staff and ensure we have an awareness of the expectations of the client and an understanding of their specification. The company also have an awareness for the necessity of interaction between an organisation and its environment, in the pursuit of continuous improvement. The company’s success remains attributable to its commitment to customer care from the awarding of the contract through to completion and thereafter, ensuring our after-sales is as efficient as the on-site construction.
Quality
Prodek aim to provide services that conform fully with our clients
Prodek Limited undertakes activities as associated Principal Contractor and Contractor to provide a wide range of bespoke construction services from refurbishment to new build projects and designs and supplies specialist industrial roofing and cladding solutions. The Company is committed to delivering this service in a safe and controlled manner by:
MEETING CUSTOMER AND APPLICABLE REGULATORY REQUIREMENTS.
IMPLEMENTING AND CONTINUALLY IMPROVING THE EFFECTIVENESS OF AN INTEGRATED MANAGEMENT SYSTEM WHICH INCORPORATES THE REQUIREMENTS OF ISO 9001.
SETTING AND REVIEWING OBJECTIVES AND TARGETS TO DRIVE CONTINUAL IMPROVEMENT.
PROVIDING MATERIALS, RESOURCES AND ADDITIONAL PERSONNEL AS APPROPRIATE TO IMPLEMENT THE REQUIREMENTS OF THIS POLICY STATEMENT.
DEVELOPING THE COMPETENCE OF EMPLOYEES THROUGH EFFECTIVE EDUCATION AND TRAINING.
ENSURING THAT OTHERS WHO WORK FOR THE ORGANISATION, SUCH AS CONTRACTORS, ADHERE WITH THE COMPANY’S QUALITY PRACTICES AND PROCEDURES.
MONITORING THE PERFORMANCE OF ITS PRODUCTS AND SERVICES INCLUDING CUSTOMER FEEDBACK AND CUSTOMER COMPLAINTS.
MAINTAINING CONSISTENT LINES OF COMMUNICATION BOTH INTERNALLY AND EXTERNALLY TO ASSIST IN THE ONGOING FULFILLMENT OF CUSTOMER REQUIREMENTS.
COMMUNICATING THE CONTENT OF THIS POLICY OF THIS POLICY STATEMENT TO ALL EMPLOYEES AND CONTRACTORS AND MAKING IT FREELY AVAILABLE TO CUSTOMERS, THE GENERAL PUBLIC AND OTHER INTERESTED PARTIES.
All persons fulfilling a management position with Prodek Limited including Directors, are required to maintain high standards of health, safety and welfare throughout their areas of responsibility.
All employees are contractors engaged by Prodek Limited are required to adhere with the requirements of the company’s Management System.
All systems of quality management shall be reviewed at least on an annual basis including this policy statement.
The Directors give their full backing to this policy statement and fully support its effective implementation throughout the business.